Required access: All roles · Applies equally within the affected organisation
When the organisation admin’s subscription is no longer active, Apogee Watcher puts that workspace into read-only mode. Every member sees a banner at the top of /admin pages. The goal is to preserve visibility into historical tests while blocking new spend and configuration changes until billing is restored.
Recognise read-only mode
Look for the Read-Only Mode banner on the Dashboard and inner pages.
| Your role | Banner guidance |
|---|---|
| Admin (billing owner) | Renew or upgrade — Fix billing, View plans & upgrade, or contact support |
| Manager / Viewer | Contact your organisation admin to renew |
Read-only banner — Admin sees billing actions; other roles see contact-admin copy.
Read-only banner — Viewer on an expired organisation sees contact-admin guidance.
What still works
- View Sites, Site Pages, Site Test Results
- Open budgets and alerts lists (existing rows)
- Download organisation reports when Download is present
- Switch organisations if you belong to several — Switch between organisations
What is blocked
Create and mutation actions show a tooltip such as "Upgrade your plan to use this feature":
- Create site, organisation, team invite
- Discover Pages, manual Run Test
- Edit budgets, page priority, site frequency
- Delete organisation reports
- Edit organisation name
Exact disabled controls match Filament policies for read-only state.
Restore full access
- Organisation Admin opens My Account — Subscription and renewal.
- Complete payment or upgrade through the offered CTA or support channel.
- Reload
/admin— banner should clear and actions re-enable.
Managers and Viewers cannot clear read-only themselves — they need the admin to renew.
Differs from Free plan
| State | Can view data | Can create sites | Can invite team |
|---|---|---|---|
| Free plan (active) | Yes | No | No |
| Read-only (expired paid) | Yes | No | No |
Free is an intentional tier; read-only is a lapsed subscription on a workspace that previously had paid features.